In our working environment, respect for each other, our customers and suppliers is paramount. Supportive policies on health and safety, training and development and equality are all key strands of our workplace remit. Our employees are encouraged to work within our principles:
- operating with integrity
- giving outstanding service to customers
- respecting our colleagues
- continually seeking ways to improve performance
- and working together to beat the competition.
Key issues
- Employee engagement and retention
- The health, safety and wellbeing of our employees
- Managing talent by providing opportunities for individuals to achieve their own career aspirations within our business regardless of their background.
Our progress in this area
| 2007/08 targets |
|
Progress |
|
Next steps for 2008/09 |
| Introduce a new Group-wide employee engagement survey |
|
Achieved. |
|
Continue to produce local action plans to increase the engagement of our people.
|
Change our Leadership and Development structure so it caters for all international colleagues
|
|
Achieved. |
|
n/a |
Employ a diversity manager to review our policies against human rights and diversity criteria.
|
|
Achieved. |
|
Continue communications to increase diversity awareness within our business. |
| Review our health and safety procedures and strategy. |
|
Achieved. |
|
Continue to reduce incidents of accidents at work. |
|